Our highly trained estimators will assess your loss using the same criteria the
insurance companies use and will work directly with the insurance company to ensure
your claim is processed quickly and accurately.
We have highly trained estimators that have extensive experience handling fire and
or smoke damage. We work with all insurance companies and understand what they are
looking for and how the process works. The insurance company owes you for any damages
that have occurred and they owe to put you back to a pre-loss condition. The major
problem we run into is that they send out an adjuster that doesn’t always have the
experience to know how to rebuild your home and has never done much construction
at all. This is why it is critical to have a company that has the experience and
expertise in the insurance industry. Just because you can build a house doesn’t
mean you know how to write an estimate for an insurance company. We understand what
they are looking for and also understand how to document the claim to show all damages.
It is our job to show the insurance why they owe it and also to protect your investment.
General Guidance
At H & R we use the Xactimate estimating software to complete all estimates; this
is the same program that most insurance companies use. We do not set our own prices.
Prices are figured through Xactimate and are based on market conditions and the
area that we are working. This insures that the Insurance and H & R are not haggling
over price but rather focused on the scope of damage. Doing this insures that you
are getting everything that was damaged accurately estimated instead of chasing
numbers. Xactimate allows us to complete a diagram and sketch of your home or business
and all elevations, rooms, and roofs. It also documents the damage on the diagrams
along with corresponding photos, labeling the damage to show exactly what and where
the damage is so there is no confusing.
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